Shipping Policy


Thank you for shopping with Bòn Pasé — where quality meets care, from our doorstep to yours.

Processing Times

We move fast so you don’t have to wait. All orders are processed within 1 business day. Orders placed on weekends or public holidays ship the following business day.

Shipping & Delivery

We currently offer FREE standard shipping to the following countries: US, CA, UK, AU, and NZ.

  • USPS First Class Mail (Estimated 2 days)

  • Australia Post (Estimated 2–3 days)

  • NZ Post (Estimated 2–3 days)

  • Royal Mail (Estimated 2–3 days)

  • Canada Post (Estimated 2–3 days)

Delivery estimates may vary slightly depending on your exact location, but most customers receive their orders right on time — or earlier.


Please note: delivery windows are estimates and cannot be guaranteed.


Order Tracking

As soon as your order ships, you’ll receive a tracking link via email so you can follow your delivery every step of the way.

You can also track it anytime here: Track My Order

Lost or Damaged Packages

Things happen — and we’ve got you covered. If your package is lost, delayed beyond reason, or arrives damaged, simply reach out to our team here: Contact Us

Free returns

Changed your mind? No worries. Return your item within 30 days for a full refund. No questions asked.

Fast, Free Shipping

We ship wherever your adventures take you. Delivery options are shown at checkout.

Real Human Support

Our small (but mighty) team is just a message away. No bots. No scripts. Just us.